Refund Policy

1. Returns and Refunds

• You may request a return or refund within [30 days] of receiving your order.

• To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.

• Proof of purchase  is required.

2. Non-Refundable Items

Certain items are not eligible for return or refund, including:

• Custom or personalized products.

• Sale or clearance items.

• Digital downloads or software licenses.

• Items that have been damaged after delivery due to misuse or improper handling.

3. Refund Process

1. Contact us to request a return authorization.

2. Ship the item back. Customers are responsible for return shipping costs unless the item was defective or incorrect.

3. Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

4. If approved, your refund will be processed, and the credit will be applied to your original method of payment within [30 business days].

4. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us.

5. Shipping Costs

• Original shipping charges are non-refundable.

• If we sent you the wrong or defective item, we will cover the cost of return shipping.